Improving Island life for disabled people and carers


Disability Needs Survey - Stage One Disability Needs Survey - Stage Two Disability and Inclusion Strategy Carers Report 2017

In this section we aim to share with you the work that is taking place in Guernsey to improve the lives of disabled people and to improve carer experiences.

Training and information

  • Disability Awareness online training

    • The States of Guernsey has been working closely with a number of charities in Guernsey to provide a free bespoke training tool for anyone in Guernsey to access.The training comprises of six short modules which take about one hour to complete. You can do all the modules together or complete individually.
    • The modules include information about different impairments, practical advice about helping people with different disabilities, and why it is important to use the correct language to describe disability.
    • At the end of each session there are ten short questions and you can download a certificate at the end of the training.
    • To create an account please follow this link. Once you have created an account simply follow this link.
    • An alternative, paperwork version of this training is also available. Please contact the disability officer if you would like a copy of this alternative version.
  • Hidden disabilities and the Sunflower lanyard scheme

    • The Sunflower lanyard
    • The lanyard can be worn by those with a hidden disability.
    • It indicates that they might require additional assistance or require more time to perform a task.
    • The lanyard are available at the Guernsey Airport Information desk and from Health connections.
    • Hidden Disabilities
    • A hidden disability describes a condition or impairment that may not be apparent to other people. Below are suggestions about help and support that you can give to someone with a hidden disability.
    • Autism:
    • Everyone who has Autism has individual challenges and needs, the level of support they require will vary very greatly.
    • How can you help ?
    •  Keep sentences short, be clear and concise.
    • Allow time for the person to process the information and to respond
    • Explain very literally what is going on in a situation
    • Try not to force eye contact
    •  Understand that the person may need to use certain actions (e.g. hand flapping, pacing) to ease their anxiety and as coping strategies
    • Local support: The Communication and autism support,  Autism Guernsey
    • Hearing impairment:
    • An estimated 1 in 6 people on Guernsey have a hearing impairment
    • How can you help ?
    • Always face the person when you talk to them
    • Do not cover your mouth with your hands as you talk
    • don't stand in front of a bright window when speaking
    • do no over emphasize your words, this will distort your mouth.
    • remember that hearing aids also amplify background noises.
    • Local support: sensory support
    • Dementia:
    • This is a term used to describe a set of symptoms that occur when the brain is damaged by disease.
    • How can you help?
    • Make the person feel at ease
    • ask how you can help
    • speak slowly and clearly
    • give clear and simple instructions
    • be patient
    • Local support: Guernsey Alzheimer association,  Dementia friends
    • Learning disability:
    • This is a term used when someone has difficulties in learning, understanding and communicating.
    • How can you help?
    • Make the person feel at ease
    • ask how you can help
    • speak slowly and clearly
    • give clear and simple instructions
    • be patient 
    • Local support Adult-Disability-Services, Guernsey mencap, wigwam
      • Watch and read individual's stories about living with a hidden disability, the challenges people face and the top tips on how you can get involved follow this link

The Disability and Inclusion Strategy

Support for Carers

  • Carers Action plan

    • As part of the Supported Living and Ageing Well Strategy the States made a strategic commitment to 'recognise the value of informal carers and seek to ensure that they are supported'. Carers are people who provide unpaid support to their family members, neighbours or friends. Many people play important roles in supporting family members and friends.
    • The States of Guernsey has developed a Carers' Action Plan which will outline the priority actions that need to be undertaken to support people in Guernsey and Alderney who support family members and friends. It was published on 30th April 2019. Follow the link for more information Carers action plan.
    • If you have any questions about the Action Plan please email or call 01481 732546.
  • Carers Guernsey

    • The Guernsey Community Foundation performed research into the support services currently in place for carers in Guernsey. They recommended that a group should be set up to to support local carers.
    • Carers Guernsey was formed in 2018.

Other plans and Strategies

  • Children and Young People's Plan

    • The Children and Young People's Plan for 2016-2022 was debated and approved by the States in February 2016. For full details of the Children and Young People's Plan follow the link.
    • The Plan is intended to be a 'living document' that is subject to an annual review. The latest plan was updated in 2019 and sets out the progress made since 2016. Follow the link 2019 review .
    • The Plan is tailored to the needs of children and young people in Guernsey and Alderney's and also compliant with the European Convention on Human Rights.
    • While prioritising 'children in need' the CYPP is aimed at ensuring that Guernsey and Alderney are the best places possible for children and young people to grow up
  • Emotional Well- being and Mental Health

    • The Mental Health and Wellbeing Strategy was approved by the States on 27 February 2013. It is a cross-departmental strategy, led by Health and Social Care (HSC) providing a framework within which all areas of the island community can begin to work together towards better mental wellbeing. For more information follow the link Mental health and wellbeing plan
  • Supported Living and Ageing Well (SLAWS)

    • The Supported Living and Ageing Well Strategy (SLAWS) was agreed by the States in February 2016. The Strategy is intended to work towards Guernsey and Alderney having an adaptable and continuously improving care and support system that is fair, person-centred, enabling and sustainable.
    • The Strategy is for all adults in Guernsey and Alderney, not only those who have current ongoing care and support needs but everyone who may need this support in future. For more information follow the link to Supported Living and Aging Well

Access guides

  • On line guide

    • AccessAble have surveyed a number of venues in Guernsey and Herm providing information about accessibility and facilities. This will help you to plan your visit.
    • Please follow this link to the AccessAble Guernsey website
  • Local access guide